Returns & Exchanges:
We want you to be happy with your new Hunt Amor accessories if you get your first peek and find that it's they are not quite right for you please email us immediately. We will authorize the return and email you the return address label.
You have strictly 7 working days from the delivery date to bring your return to the post (it needs to be postmarked within these 7 days). We are a small independent design company and are not able to carry a lot of stock so receiving unused goods back in perfect condition and a timely fashion is crucial to our business.
We can only accept your return if the goods are absolutely unused and in the original condition. In turn we would never send out used goods to you. When you purchase from Hunt Amor we guarantee that you'll get a brand new product. You will be the first owner of any of our products. You get to wear it for the first time and let it grow with you. We are sure you understand that if we receive accessories from you (even if it is worn it for only one day) it will show and due to our strict guidelines we won't be able to accept the return.
We are not able to directly exchange goods so if you decide you would like a different product you will need to return your order and place a new one.
Once the goods are returned to us in the original and unused condition we will quality check them and process a refund for the goods. Depending on the original payment it may take a few weeks to see the refund on your account.
If you send back used goods they will be sent back to you at your expense. If goods are received damaged we will not be able to give you a refund, but will contact you with pictures of the damage so you can claim a refund from your shipping company. If the return is dispatched after seven working days we will issue a store credit only at our discretion. Shipping costs and import fees are not refundable.
Do I have to pay taxes or import fees?
Due to the international nature of our business all the prices on this website are displayed without tax. If you are a customer in the EU, 20% sales tax will be applied at the checkout (before you complete your payment). Import fees vary from country to country and state to state, so please contact your customs office for further details. Orders shipped with DHL are insured and DHL is a reliable service and has detailed tracking. Any unclaimed or undeliverable packages will not be refunded. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the responsibility of the customer to communicate with DHL in the first instance.
We never share or sell your information to any third party. Your details are only used to contact you about your order or issues relating to Hunt Amor. You can opt to receive our occasional Members Club newsletter by signing up on the site or at the checkout.
(1)Please note that while we have tried to accurately display the colours of products, the actual colours you see will depend on your monitor and may not be accurate. (2) Furthermore please note that some of our products are made of natural materials. Some corresponding inequalities of material and colour are possible and are not to be deemed as defects. We reserve the right to change details on products or photos of products without prior notice. (3) Metals oxidize when exposed to air, natural oils and other chemicals.
Warranty and Repairs:
We endeavour to make goods that you can enjoy for a long time. We love if you use your product every day and we want it to be something you can't live without. But we also encourage you to take care of your Hunt Amor goods and treasure them. Best practice: wear jewelry after makeup + hair products are applied. Safe keeping: air-sealed containers such as ziplocks are great homes.
Unintended manufacturing defects would show within 6 months so in the unlikely event that something breaks within this period please contact us immediately so we can determine what has happened and find a solution.
Repairs (outside warranty)
We offer a repair service if something breaks outside the 6 month warranty. If you think that the repair needs our specialists please contact us with pictures of the problem and we will send you a quote for the estimated repair cost and shipping. Please note: Once we receive the product back it will take around 4-6 weeks for the repair.
All rights of trademarks, designs, texts and all other products are under our sole copyright. This website is protected by copyright. Modifications, reproductions or any imitation or copy is forbidden. This site is owned and operated by Amor Design Studio Ltd. trading as Hunt Amor. All of the content featured or displayed on the site, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations and software ("Content"), is owned by Amor Design Studio Ltd. All elements of the site including, but not limited to, the general design and the content, are protected by copyright, moral rights and other laws relating to intellectual property rights. (1) You are free to transmit our photos non-commercially under the following conditions: You must attribute the work to Hunt Amor.
- You may not use the work for commercial purposes
- No derivative works - you may not alter, transform or build upon this work.